Executive Overview
Business command center
Executive overview
Service quality, throughput, backlog exposure, and labour concentration in one client-ready operating story.
Analysis-led narrative
What the data is really saying
The source analysis points to a real service deterioration trend driven by cold-chain congestion, rising short picks, and over-reliance on a small number of pickers.
Short-pick rate rose from 0.5% to 8.5% over the 2025 volume ramp.
Cold chain carries 87% of tasks and 2.8x longer cycle times than ambient.
One picker handled 56% of observed task volume, creating concentration risk.